Shipping policy

Shipping & Self-Collection Policy

Fulfilment Time:
Orders are typically fulfilled within 3–5 business days. You will be contacted to arrange collection or delivery.

Self-Collection:

• Location: Pasir Ris, Singapore
• Appointment required. We will contact you to schedule.
  

Delivery:

• Delivery rounds occur every 2–3 weeks.
• Delivery fee applies and is calculated at checkout.
• For international orders, please contact us via DM on Instagram @Ourplantstory.sg or fill in the contact sheet.